[Resolved]  Club Mahindra Holidays — Cheating and Fraud by Club Mahindra Mahindra Holidays

Address:

Pune, Maharashtra

cheating and fraud by mahindra holidays CLUB MAHINDRA (MAHINDRA HOLIDAYS) Dear Sir, I am Parshu Athani. My club Mahindra Membership Id IS 2476007, I was called along with family by Club Mahindra and with emotions of family attachments forcefully this membership was sold to me after first clear no from my end to their executives. I am giving a complaint against this Company as their executives made many false promises related to the membership benefits and mislead me for taking this membership. They claimed that all their resorts were of 5 star rated where as I been to one of their resort at goa Emrald Palms and didn't even found it a 3 Star kind of a Resort. 2nd Thing the availability of rooms in resorts. I Tried to go for a holiday in my blue season where in Mahabaleshwar I tried online and kept an waiting option also but didn't got conformation of booking in the same time i searched for 8-10 resorts in west zone where no rooms were available. I had made an immediate complain regarding this and have the complete conversation related to this matter with me. 3 rd issue is that I was not aware of lapsing of 7 nights if holidays not used for 3 consecutive years. I came to know it from their recent mails. After contacting them I checked that no such thing has been discussed with me and what mentioned with me was completely different as in discussion papers its been mentioned that you pay here and go any time you want. After further intervention the executives told me that the welcome mail and welcome call has been made by them immediately after taking the membership and in that call and mail they had informed me about this term and condition. I asked for the details but no such details were been sent by them and now they are not even responding to my mails and calls. where I am trying to contact the executives and their office staff at Pune at Dhole Patil Road. I request you to kindly check the matters, I have all the mails available with me since taking the club mahindra membership and many phone calls were been recorded by me which i had discussed with them. even the phone calls which they had not answered were been saved by me. I sick your support to take my money back which i had given to this company where i feel i am being cheated by this company by giving me the wrong information while taking the membership. Please do the needful.