[Resolved]  Club Mahindra Holidays — club mahindra did fraudulent,

Dear sir/madam,
I have join club mahindra membership on june 2018 at korba.

Agent described details of 25 year plan, due to higher amount and emi i denied it then agent explain me for 10 year plan, this plan package price was rs 1, 84, 500 so i choose this plan and i have paid rs 27830 downpayment its emi amount was rs 5475 for 36 month.in this plan offered 3n/4d tour every year for 10 years.

After my downpayment through credit card he told me about amc charges of 15360 rupees p. A. Which amount did not explained in 10 year plan and he told that you don't need to pay this amount for 2 years if i paid more 9000 rupees and 3 emi of 10669 rupees so i get 8n/9d and 2x2n/3d from agent side for two year validity and he told after 3 emi no more emi will be deducted for 2 years till completing my tour and when i satisfied with this club mahindra tour i will continue or discontinue this plan.
So therefore i decided to choose this plan package.

But after 3 emi deduction (Aug, sep, oct) my 4th emi has deducted on nov month, which was not explained by agent, so against this issue i called to agent but he didn't pick phone.

After my many call when he pick phone then he fully denied his all explaination, i felt something fraudulent happening with me and he finally told me talk to cm customer care for refund, but cm cc also not supporting,

Because they all are fraud, agent did fraud with me and they sale package by missguided.
Now i m going for legal action against club mahindra fraudulent.

I have attached here explaination paper when i was joined.

My membership id-2822567
+3 photos
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Jan 7, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
Club Mahindra Holidays Customer Care's response
Hi Vinod, we have made a note of your concern and escalated it to our Member Experience team. Please be assured that they'll reach out to address this soon.
Complaint comments 

Comments

HI, I had taken the club Mahindra Membership in the month of June. However, I requested them for membership cancellation on 7th July as I was not given the promised offer. i m still waiting for my refund even after 5 months and not getting proper answer

My membership ID is 2825836

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