[Resolved] Club Mahindra Holidays — Club Mahindra gift voucher

Manoj Rokade

from Chennai, Tamil Nadu

Address:

403402

Hi,
Its regarding a club Mahindra gift voucher, which I have got along with my XUV 500 in May 2016
In month of May 2016, I had purchase XUV 500 and along with I have received the club Mahindra gift voucher.
When I planned my holiday and followed the all required procedure to redeem gift voucher, they didn’t reply on time and my plan went in vein. When I called them they said we already replied you which was obviously a fake reason. Now from past more than 6 months I am tracing them but they don’t reply to mails and when I call to customer care[protected] they say we will do the needful and convey your message to concern person (which is again a lie).
So finally I am realised that Club Mahindra's Gift vouchers cannot be redeemed.

I request club Mahindra management, not to play with the people who trust you

Regards
Manoj
[protected]@rediffmail.com

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Feb 19, 2017

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

Club Mahindra Holidays Customer Care's response Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your e-mail ID with us. However, it would be more helpful if you shared your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team

Verified Support

Jan 19, 2017

Club Mahindra Holidays Customer Care's response Dear Sir,

We wish to inform you that our team has got in touch with you and addressed your concerns under interaction ID[protected]. Have a nice evening ahead.

Warm Regards,
Club Mahindra Team