[Resolved] Club Mahindra Holidays — club mahindra membership cancellation - inexperienced attitude of authorities | |||
I became club mahindra member few months ago, upon registration i found that club mahindra properties are always occupied and i decided to cancel the membership as it was of no use to me. Initially member relations team contacted me and pushed me to stay with the membership, but i insisted upon cancellations. Now it's been 3 weeks no one is replying my emails. They are showing rude and inexperience behaviour with the customer. At times they want to make customers they keep on buzzing customers through emails and phone calls now when i require them they choose to remain silent over the matter. The staff & authorities are not taking the things seriously. I want my money refunded back as i don't find club mahindra is series about member relations and product. I advised people reading this complaint, not to go for club mahindra. Was this information helpful? | |||
Mar 1, 2018 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jan 16, 2018 Club Mahindra Holidays Customer Care's response Hi Mittal, We are sorry to hear that. Please share your Member ID along with the contact details via Facebook Inbox. We'll look into this and get back to you shortly.
Verified Support Jan 29, 2018 Club Mahindra Holidays Customer Care's response This is not the experience we intended you to have, Nishant. We have made a note of your membership ID shared via Facebook inbox. Our team will get in touch with you soon to address this.
| |||
1 Comment | |||
Comments
Hi Club Mahindra, I have already submitted my Member ID through personal message on Facebook and I am continuously following up on the emails with your Dubai club mahindra Team, there is not response even after continuous reminders. This is pathetic service you guys are offering.
Reply
76%
Complaints
2626
Pending
145
Resolved
1943
+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002