[Resolved]  Club Mahindra Holidays — debit of account even after sending cancellation email

Address:Raigarh, Chhattisgarh, 496001

I have sent an email regarding cancellation on 29.05.2018 and got a reply as below. Despite this email my account got debited on 7th june, 2018. Kindly refund my hard earned money. I have no interest in continuing with club mahindra.

Dear ms. Dungdung,

Greetings from club mahindra!
This is with reference to the e-mail which you have sent to us.

We would like to inform you that we have forwarded your request to branch. Although this might take a little time, please be rest assured that this is only because it is our endeavour to assist you with a correct and deserving redressed. We will revert within 2-3 working days with a resolution of your concerns.

Thank you for giving us the opportunity to be of service to you

Warm regards,
Ashwariya s
Member experience management
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Jul 23, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
Club Mahindra Holidays Customer Care's response
Hello Rashmi, we're here to assist you. Request you to please share your Membership ID and registered contact number via Facebook Inbox as our team would like to address this for you.
Jun 08, 2018
Updated by Rashmi dungdung
CMH membership ID-2756086
Rashmi Dungdung

I have mailed to Club Mahindra number of times for cancellation of my membership, every time they tried to pursue me for continuation of membership without my willingness. Now they deducted Rs 9998/- again after my cancellation mail request. Basically I've availed 3 days of holiday for Rs 90, 000/- in CMH, so you can judge the extent of my feeling cheated. Now they are not listening to our problem and in no mood for refund.
Complaint comments 

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CMH membership ID-2756086

I have mailed to Club Mahindra number of times for cancellation of my membership, every time they tried to pursue me for continuation of membership without my willingness. Now they deducted Rs 9998/- again after my cancellation mail request. Basically I've availed 3 days of holiday for Rs 90, 000/- in CMH, so you can judge the extent of my feeling cheated. Now they are not listening to our problem and in no mood for refund.

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