[Resolved]  Club Mahindra Holidays — delaying cancellation process and refund

How much time it takes to cancel the membership? Serious unprofessional approach and lack of ethics is evident in the way you are just not processing the cancelation even after 20 days of initiating the cancelation. You also charged an emi even after cancelation request was raised. Whenever i call regarding the status of cancelation vague response is provided that it will be done in 5 days. God knows how long your 5days are?
Do business ethically and show some professionalism.
Membership id 2808718
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Jul 4, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Club Mahindra Holidays Customer Care's response
We have made a note of your membership ID, Aakash. Let us highlight your concern internally and our team will reach out to you in regards to this.
Verified Support
May 30, 2018
Club Mahindra Holidays Customer Care's response
Hi Aakash, we understand the team has conveyed the status of your contract, reference Interaction ID[protected]. As mentioned by them, the EMIs have been put on hold. We hope the conversation was helpful. Good day!
Aug 14, 2019
Updated by aakash misra
It has been a year and different club Mahindra sales people are trying to contact me for the membership renewal. In spite of giving assurance to cancel the membership more than a year back, the cancellation is still pending. A NO MEANS NO. Don't you Club Mahindra folks understand that. JUST CANCEL THE MEMBERSHIP AND SAVE EVERYONE's USEFUL TIME.
Complaint comments 

Comments

Hi sir my name is mansuri mustaq from Gujarat and belongs with small town named Dahod
I want to cancel club Mahindra membership and want my payment refund and if i don't get any answer with in 24 hours from your company I will take legal action against your company
My membership I'd is 2812192 and my contact number is [protected]

Club Mahindra Holidays Customer Care's response, May 30, 2018
Verified Support
We have made a note of your membership ID and contact number, Mansuri. We'll have the team connect with you shortly to address this.

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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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