[Resolved] Club Mahindra Holidays — emi deducted before given date without any notice | |||
My membership id is 2788276. I got a call from club mahindra executive on 4th feb and she told me that if i pay my emi before due date then i will get food coupon. I told them that i don't want to pay right now and i don't need your coupons. The only reason for this is that they never fulfill what ever they say so i don't trust them. I already filled multiple complaints about them in past. This time they move one step forward in their pathetic service and despite of my no they deducted the emi amount from my credit card which is linked to the payment option and. When i call their office they told me to give them 5 minutes and they will solve this but i haven't heard anything back from them. And even they did not respond to email. I don't want to continue with them but every time they told me that they don't have member cancellation policy and they can't tell me if i will get my back or not. I am really sick of this memberships even i haven't use any vacation offered by them from the date i bought this membership. I really want my money back and need to get rid of this. Was this information helpful? | |||
Feb 13, 2019 Complaint marked as Resolved No step has been taken so far, they just called and said it will not happen again. I got a call from club mahindra office and in our conversation I told them to arrange a meeting with someone who can make decisions and can guide me to the membership cancellation process. I have not heard back on this yet. Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Feb 05, 2019 Club Mahindra Holidays Customer Care's response Hi Bharat, we are here to help you. Your concern has been escalated to our Member Experience team, please be assured that they will reach out to address this shortly.
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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