[Resolved]  Club Mahindra Holidays — excess money charged & unethical behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
I have made online booking for prestige peaks naldhera, shimla for 30 & 31 december 2017 from makemytrip.

Hotel have compulsory gala dinner for new year eve which we confirmed over phone which cost 2500 (Member's only) & 2800 (Non member's) but one day before booking they exaggerate the rate with 3500 (Non member's) which is totally un-acceptable from brand like club mahindra.

Kindly look into the same.

Thanks,
Anshul
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Jan 31, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2017
Club Mahindra Holidays Customer Care's response
Hi Anshul,

Thank you for bringing this to our attention. Please share your contact details via Facebook inbox messages and we will have our team connect with you to discuss this.
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