[Resolved] Club Mahindra Holidays — excess money charged & unethical behaviour

 
1 Review
 AnshulGoswami12 on Dec 29, 2017
Hi,
I have made online booking for prestige peaks naldhera, shimla for 30 & 31 december 2017 from makemytrip.

Hotel have compulsory gala dinner for new year eve which we confirmed over phone which cost 2500 (Member's only) & 2800 (Non member's) but one day before booking they exaggerate the rate with 3500 (Non member's) which is totally un-acceptable from brand like club mahindra.

Kindly look into the same.

Thanks,
Anshul
[protected]
Complaint marked as Resolved Jan 31, 2018

Complaint Status


[Dec 29, 2017] Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Club Mahindra Holidays Customer Care's response, Dec 29, 2017
Hi Anshul,

Thank you for bringing this to our attention. Please share your contact details via Facebook inbox messages and we will have our team connect with you to discuss this.
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    Club Mahindra Holidays - excess money charged & unethical behaviour