[Resolved]  Club Mahindra Holidays — fake promises and fail to perform

Address:New Delhi, Delhi, 110005
Website:www.clubmahindra.com

Hi,
My name alok jaiswal, i purchase the membership dated (01-may-2017) from clubmahindra resorts and richa kashyap (Mobile no. [protected]) attend me as guest. And tell all the things about their membership. They charge the initial amount with rs.12000/- with me and took my kyc on mail and fillup the membership form in front of me after that gave me copy of membership form and said that all membership kit will be deliver at may home with in 15-20 days. After 25 days i contact with richa kashyap who is executive in that company she told me there is little delay to process the membership and told me that if i (Alok) want to book any mahindra resort room she will do it without the membership, after 1 month she did not respond me on call or message. And finally i went their office on dated 18-august-2017 for discussion for the membership. They gave me the senior manager number 'shikha rangani' ([protected]) and she game me the assurance to solve the problem within one day and gave me confirmation on mail. But unfortunately she also fail to perform her promise. Now i am fed up and complaining for fake promises.
So, kindly please resolve the issue,
And i want my refund from them.
Thanks
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Oct 29, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.
Verified Support
Sep 21, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.
Verified Support
Sep 28, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We are awaiting your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.
Complaint comments 

Comments

Sir
Today I, dr mukesh with my spouse, bindu khatri, asstt. COLLECTOR N MAGISTRATE, BIKANER have chance to attend your club mahendra holiday programme. We have appointment at 7.30. But there we faced so many problems and disappointed such a level that we have returned back.

BINDU KHATRI
Asstt. COLLECTOR N MAGISTRATE
BIKANER
Club Mahindra Holidays Customer Care's response, Sep 20, 2017
Verified Support
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.
Club Mahindra Holidays Customer Care's response, Sep 23, 2017
Verified Support
Dear Sir,

We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.
Club Mahindra Holidays Customer Care's response, Sep 26, 2017
Verified Support
Dear Sir,

We are awaiting your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.
Club Mahindra Holidays Customer Care's response, Oct 4, 2017
Verified Support
Dear Sir,

We have not been able to connect with you regarding the issues highlighted by you. If you wish to connect with us, kindly write to us at memberrelations@clubmahindra.com and we will be happy to assist you.

Warm Regards,
Club Mahindra Team.

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    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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