[Resolved]  Club Mahindra Holidays — false booking from my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:gvms.clubmahindra.com/giftvoucher/Login.php#.W35lP84zaUl

I had a voucher for 2 n of club mahindra, i have not done any booking on that. Suddenly i received message that your booking is confirmed for 2 n 3 days at shimla.

I have not booked anything.

Now my voucher code is showing that you have a booking from 25 aug-27 aug.
I have not booked it. I cannot go on these days.

I dont know how to cancel it. There is no option of cancellation on their site.

This is complete fraud!!!
Please see attached reservation!
+1 photos
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Sep 23, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2018
Club Mahindra Holidays Customer Care's response
Hi Sarika, we're here to assist you. We have forwarded your concern to our Member Experience team, they will get in touch with you to address this shortly.
Complaint comments 

Comments

No update since yesterday. They called yesterday morning and said that they will get in touch with me again but no response yet.

My only concern is that this voucher is for date 25-Aug-2018 and that is tomorrow and i can confirm that nobody is travelling fro my Family to shimla on this voucher.

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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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