Club Mahindra Holidays — false commitment & delay in cancellation of membership. I am need of money

With reference to my previous emails dated 03.03.2020, 05.03.2020, 21.03.2020, 23.03.2020, 29.03.2020, 04.04.2020, 08.04.2020, 09.04.2020, 10.04.2020, 16.04.2020 and 20.04.2020

Last Interaction RE: MHRIL=[protected] dated 20.04.2020

The case is, I opted for membership for 2 years as suggested, guided and pitched by the sales representative Mr Himanshu Bhist (Mob-[protected]) at MGF Mall, Gurugram. As per him, he told us that it will be for 2 years and if we like the services than we can opt for 25 yeas of a plan later-on. And currently, we just have to pay a total of Rs 40, 340/-. According to customer care, there are no such plans. However, from the very next day, I took action to get the membership cancelled. I called Customer care for cancellation of my membership. Due to heavy financial crisis, I was not able to continue with it. Then I wrote an email to member experience management regarding cancellation on dated 03.03.2020. After that, I got a call from Club Mahindra they said we are processing your request and you will get another call regarding the refund. Further, I wrote many emails to the member experience management for cancellation of my membership. But got no proper response from there.

Till date membership is not cancelled. please cancel the membership as soon as possible and refund the whatever amount has been deducted. Because I am need of money.

Kindly treat it urgent and do the cancellation as early as possible and refund the same.

Regards:-
Richa Yadav (Member)
Nimish (Co-Member)
Member ID-2908284