[Resolved] Club Mahindra Holidays — false, commitment resorts not available | |
I bought white stu membership in nov 2017, my membership id is 2788276. When ever i plan any vacation then resorts are always unavailable even in white season. They always claim to plan my visit but when i ask them then they always told me to check their app for availability.in app the resorts are unavailable.in my recent conversation they promise to solve my concerns and plan my visit to north east but still i did not get any update from their part.in their emails they pretend that they are helping me but they are not. They want me to plan my vacation as per their schedule which is not possible. I already told them at time of buying membership that i used to travel a lot and they promised that i will get my booking but now that are not providing any service and also not ensuring any thing. I emailed them for cancellation policy but they did not consider that too. There customer support is always unreachable, they don't care about customer. Looking at the past i don't want to continue with club mahindra. I want my money back as i haven't took any service or vacation thru club mahindra membership. I don't want to waste my money anymore. This is a fraud and need to be stoped. I want to cancel my membership and need my money back. Was this information helpful? | |
Jul 8, 2018 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jun 07, 2018 Club Mahindra Holidays Customer Care's response We regret the experience you've had with us, Bharat. Please note that we have escalated your case to our resort team and we will have them reach out to you soon.
| |
Add a Comment | |
76%
Complaints
2626
Pending
145
Resolved
1943
+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Post your Comment