Club Mahindra Holidays — falsifying details of membership only to complete targets.

Dear sir/madam,

This is with reference to the above mentioned subject. I had made a down payment of ₹ 39, 840 on 22-feb-2019, for your white season membership. Your executive Mr. Bilal Sheikh had come over to my place to explain the membership.

However it has come to my attention from various of your members that they are not happy with the services provided by you, and that the 5 star amenities you claim is not true and many more such things. Also various information has been withheld from me, example (RCI membership terms) and have been miss guided by your executive into taking this membership.
(Mr. Bilal sheikh) this name is all over the internet where he has used mal practices to attain members for the club on the pretext of free holidays and food vouchers, and so far as using members holidays, also after the down-payment was made, he stopped answering my calls all together.

I have written two letters and courierd the same to their headoffice in Mumbai and Chennai for cancelation and refund but have not got any written confirmation regarding the same.

And when I got through to Mr. Rajesh who promised to help asked me for time till the end of March'19 to finish his pending job as it was the financial year end.

And in the following month in April'19 hoping that things will be resolved I called him, and the reason he gave me for no refund is that

"since my membership was processed in 5 days I was not eligible for refund?...

Your company has a 10 day policy to withdraw the membership, so you have give me those 10 days. You are going against your own policies for your own gain. This is nothing but fraud

Whatever said and done it has been a mistake letting thugs into your home and being robbed rather on the pretext of enrolling into your program.

I kindly request you to refund full the down payment of ₹39, 840 which was made to you, in return of cancelation of my membership.

I have been following up by emails to the club Mahindra team, but they fail to give me any reason for not providing me a refund towards the services I have not received.

I would urge all of you reading this, to not be misguided by sales executives who the company supports in using Malpractice to gain membership and God forbid i[censored] have made payments regarding membership, they will give you all sorts of reasons not to reply and refrain from returning you the money.

Thanks and Regards

Welkin Mathew