[Resolved] Club Mahindra Holidays — fooling customers in the name of membership. | |||
I have never seen such a pathetic service and response anywhere except club mahindra once you become a member, no one is bothered to resolve your query or issue. They simply dont take care of our issue's, sales team is interested only in obtaining number game of member's as per the given target to them, after that they are very silent and selfish. I am escalating my issue since last 3 months to the customer care team and also to the sales person mr keyur shah from rajkot but no one is taking an effort to resolve my complaint from any angle. I would suggest you all to take in writing from club mahindra when they approach for a membership because they are not being on their committed words. To be more precise i would suggest you to never become a member of club mahindra because no one is there to listen your complaint as whenever you call to the customer care you dont get chance to talk with any of the executive they only say press to get back a call but trust me i have never got a call back from club mahindra in these 8 months of my membership. My issue is not yet sorted by them as almost 7 months have passed but they are least bothered of my complaint, from 4 days i am putting a mail to customer care that i dont want to continue with club mahindra so refund me my total amount paid to you in these 8 months with interest and also to stop my emi which gets debited in my account on every month at 7th, but see the tragedy that none of them took an effort to revert my mail nor did anyone call me back till date. Its better to invest your money in some other ways rather than spoiling your hard earned money behind club mahindra membership, its simply not worth it. Last time also i had to complaint on consumer complaint after that they had started calling me, so every time we have to spare time behind escalation's after that they get time to revert. I have given an strict instructions to them on mai in these 4 days that refund me my total amount with interest paid to them till date but they dont have time to resolve your complaint. They are only interested in making a member and service level is zero in club mahindra, and never ever take membership from mr keyur shah who is based at rajkot else you will be deserving the pain like what i have got in these 7 months. Hope so now they get time to revert for my complaint. Regards, Dhiren. Was this information helpful? | |||
Jan 5, 2018 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Dec 04, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We regret the unpleasant experience you have had. Request you to share your contact details with us via Facebook messenger for our team to get in touch with you. Warm Regards, Club Mahindra Team | |||
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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