[Resolved] Club Mahindra Holidays — Fraud and forgery in application form | |||
I am Satish Immanena, who has been a member of ZEST Mahindra holidays since 4 years. Recentely in the month of September a representative by name, Nihar, from Mahindra Holidays & Resorts India Ltd, Leela Holiday World, B-15, leela galleria, Leela Palace, Old Airport Road, Bangalore – 560008. tel no:[protected] contacted me for upgradation of membership. He was supposed to meet me in this regard on 24/9/2013 but never turned up. As I was planning a weekend holiday on 23/11/2013, I called the customer care on 21/11/2013 for reservation. To my surprise, they said that my membership has been cancelled as I have applied for upgradation of the same. When I narrated my experience with Mr. Nihar, they were not in a postion to help me out instead, I was told that I will be getting a call from the concerned department which never happened. after some research, I found out the actual people to be contacted and spoke to Mr. Sandeep from their Koramangala office. I understand that they have an application for the new membership and cancellation request for the previous membership signed by me. It is a clear case of fraud and forgery as I have never signed nor seen a application form for the new membership. Now I am waiting for them to sort out the matter internally and get back to me. Was this information helpful? | |||
Aug 19, 2016 Complaint marked as Resolved Verified Support Nov 25, 2013 Club Mahindra Holidays Customer Care's response Dear Sir, We apologize for the inconvenience caused and can assure you this is not typical of our staff. Having read your post, we are keen on understanding your concerns further. Request you to share your contact details at http://is.gd/CMListening for our team to get in touch with you. Warm Regards, Club Mahindra Team | |||
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+91 44 3988 1000
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
This is Ankur Khakhar here. I too have been a victim of the fraud/ cheating by club mahindra. I am going to take this fight with these unethical and fraudulant practices. But you and I alone can not do much, we need to get united and we need to get other such people who are being and have been fooled by Club Mahindra.
Please get in touch with me if you want to join me in legal proceedings aginst them. If we get more people joining hands, we will launch a social campaign against these unfair practices.
my email id is ankur.[protected]@gmail.com
Regards,
Ankur Khakhar