[Resolved]  Club Mahindra Holidays — fraud commitment for membership selling

Dear team,

I would like to complaint about really unprofessional and fraudulent commitments made by your employees while selling your products and their carefree behaviour after cheating with the customers on your brand name.

This is in reference to the member id 2846834 in name of mr. Manoj kumar agarwal. I had bought your bliss membership on 30th november 2018 from your executives mr mani kumar mob:- [protected] and mr ronit mob:- [protected] which i term as biggest mistake of my life.

Trusting your big brand name 'club mahindra', we believed in the offers and vouchers which they offered us at the time of selling, but to our utter surprise we now came to know that all these were meant to cheat and loot us.

Soon after taking the payment, these two executives became unreachable and did not pick up our calls. After we made several complaints through mails, they called us only to ask for more time.

Your executive accepted the mistake and promised us to refund our rs 10000/- and asked s to accept the membership which is still blocked for no reason. But it has been more than a week we have not received the refund.

To add salt to our wounds, our monthly emi is been deducted even though our membership remained blocked and we still not able to receive any communication for our problems.

This is really very very fraudulent and cheat behavior shown by such a big brand or in name of such big brand.

I request you to kindly take this matter on priority and solve our problem. Kindly contact me on [protected].

I hope your company do not endorse such fraud and cheat ethics and would help us out in this regard as soon as possible.
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Feb 9, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
Club Mahindra Holidays Customer Care's response
Hi Sarthak, we sincerely regret the inconvenience caused. We have addressed Mr. Manoj's concern on Twitter and have shared the details with our team. Please be assured that they will look into this and connect with him at the earliest.
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    +91 44 6695 3435
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