[Resolved]  Club Mahindra Holidays — Fraudulent misrepresentation and selling of vacation policy by company's agent.

Address:Mahindra Holidays & Resorts India Limited Office No. 8 & 9, 3rd Floor, Maple High Street, Opp. Ashima Mall, Hoshangabad Road, Bhopal- 462026, Madhya Pradesh.

The company cheats the customers by misrepresenting the policy and hiding the terms and conditions. The company offers continuous 25 years of membership costing around rs.400000/- but the agent stated that the policy is for 1 year of availing services by paying rs.90, 000/- only. The agent mr. Vineet took our credit card details hurriedly stating one day limited period offer and rs.60, 000/- through cheque. When we felt that we are being befooled we tried to terminate the policy and file cancellation but agent never receives the call. Additionally, their official branch office in bhopal always remains closed and no one from the company attends the customer.
Now the company is deducting money from my card for past 6 months and the amount has crossed the promised rs.90, 000 amount and reached rs.1, 14, 000.
But amid covid crisis due to travel restrictions, health issues and financial crisis we are not able to go on vacation.
We agreed on the policy for one year trusting the big mahindra brand name but they have cheated with us and many other customers in india.
Now we want our full refund.
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Aug 6, 2021
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2020
Club Mahindra Holidays Customer Care's response
Hi Anil, we would like to discuss this over a call. Please share your Membership ID and registered contact number via Facebook Inbox so that our team can connect with you.
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    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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