[Resolved] Club Mahindra Holidays — Full refund of membership paid.

vijaykk2017

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560018
Website:	www.clubmahindra.com

Hi,

Their Sales man called up and visited my place to explain the features of the memebership. However, he insisted on making the payment to avail some offer going on, he also told me full refund will be made if I am not interested. When I called, he asked me to wait till my application is processed and a membership number is generated(Membership Id 2446430). After that, they are not responding much except that they are processing my cancellation request and it may take some time. I called up and sent mails and also used their twitter handle but they did not help me yet.

Please help me on how can I get my hard earned money refunded.

Thanks for your help in advance.

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May 11, 2017

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

Club Mahindra Holidays Customer Care's response Dear Sir,

We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you.

Warm Regards,
Club Mahindra Team

Mar 24, 2017

Updated by vijaykk2017 Hi,

It's been 3 weeks and surprisingly only the standard automated responses and there is no real response for requests on twitter and mails to member care. Haven't received any call or communication about the refund of hard earned money I am requesting for.

Had high expectations for Mahindra Brand and this is disappointing.

Vijay

Mar 27, 2017

Updated by vijaykk2017 I received a call from Mr. S Banik today and also an email. This gentleman was not very friendly and did not allow me to speak. I was expecting him to clarify why it takes 60 days to refund. Still no confirmation or hastened action about the refund. The mail says "We will refund the entire amount paid by you towards the cost of membership within 60 days as per membership rules."

However, happy to see some action from Mahindra. I am hopeful that still there is someone honest people out there and feel responsible for refunding my money at the earliest.

Mar 31, 2017

Updated by vijaykk2017 From: me <[protected]@hotmail.com>
Sent: Tuesday, March 28, 2017 12:33 AM
To: [protected]@clubmahindra.com
Subject: Re: RE:'MHRIL=[protected]' Your Club Mahindra Membership.

Dear Sandipan Banik,

Thanks for your kind response.

I have opted out on the very next day and called up your sales person Mr. Raghu. He wanted me to wait till my application to be keyed and a membership number allocated. He told me that without the membership number the cancellation cannot be initiated. Based on his assurances, I was waiting for the cancellation & refund.

The membership fee was charged on my credit card and I may have to clear the bill by the end of 1st week or pay interest for the same. Request you to kindly consider my situation and and initiate for speedy full and safe refund of my hard earned money.

Thank you in advance.

Thanks,
.

Apr 04, 2017

Updated by vijaykk2017 No response after the above mail till now. No one from Club Mahindra is ready to talk and clarify, why they have to keep my money in their account for 60 days.

Apr 14, 2017

Updated by vijaykk2017 No response or updates from tech mahindra !!!

Apr 21, 2017

Updated by vijaykk2017 No response till now..

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Comments

vijaykk2017

from Bengaluru, Karnataka

Hi,

It's been 3 weeks and surprisingly there is no response for requests on twitter and mails to member care. Haven't received any call or communication after this update from you. Had high expecations for Mahindra Brand and this is disappointing.

Vijay