[Resolved] Club Mahindra Holidays — hiding information | |||
We have taken club mahindra membership before one year. Mr fahad came to our home and explained about the packages out of which we chose one and did the down payment. After that we got a call for verification and registration that time we got to know that there is some 14000/_ membership fees every year which we were not told during the meet with fahad while explaining the packages. Now when we have come to the club mahindra ganpatipule resort we have been told that breakfast is not included in the package. But this specifically i had asked to fahad whether the stay includes breakfast and he had clearly said yes. These are all contradictory statements in the services you say and actually you give. When called fahad he says no it actually doesn't include the breakfast, yes you have to pay yearly membership fees... If he knows it then why it is hidden at the time of taking membership. We are just not happy with the membership as the expenses we were not told clearly. After so many arguments the relationship manager says madam, please don't call me. We want to cancel are membership, please help us in that. Was this information helpful? | |||
Jan 12, 2018 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Dec 12, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you. Warm Regards, Club Mahindra Team. | |||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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