[Resolved]  Club Mahindra Holidays — holiday package cancellation

Address:Bangalore, Karnataka
Website:Www.clubmahindra.com

Submit complaint

Homequestionsfaq

Accountmessagesnotificationscomplaintssign out

© 2016 consumer complaints forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

club mahindra holidaysclub mahindra holidays — holiday package

[resolved] club mahindra holidays — holiday package



1 review

Sa

sandykobe11 on nov 3, 2017

Hi, i am sandeep kumar co member in club mahindra package with membership id 2752394. Me and my brother girish kumar earlier had a zest mahindra holiday membership for which annual maintenance charges were not paid for 3 years and membership was not in use. The club mahindra team approached us and convinced us to convert the zest package to club package with additional charges. They transferred some part of the zest amount which we had paid to club package and we too accepted as it was attractive.. They made us pay inr 40000 as down payment and converted the rest into emi if 8700 for 36 months. We did pay the first emi but later found it difficult as we got hit by financial crisis and hence stopped from 2nd month without even using a single benefit from company. And then informed club mahindra thru call as well as email that we want to cancel the membership. We were expecting that since we had not used the benefits, at least the down payment would be returned but club team told us that this is not possible as per their policy. Now this was never explained to us and secondly it doesn't make any sense. We just either need the down payment iao 40000 back or transfer the down payment and emi back to our zest membership and make that active so that we can use it or the last option is to provide us with free packages or night worth 40000.

Please call me on [protected] to discuss

Thanks
Sandeep n
Was this information helpful?
No (0)
Yes (0)
Mar 22, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Feb 18, 2018
Updated by Sandykobe11
I have posted new compliant with sane pls issue as the old complaint was closed without resolution
Feb 18, 2018
Updated by Sandykobe11
I have posted new compliant with same old issue as the old complaint was closed without resolution
Verified Support
Feb 19, 2018
Club Mahindra Holidays Customer Care's response
Hey Sandeep, We have made a note of your Membership ID and have passed on your message to our team. Kindly allow us some time to get this checked internally and we will get back to you with an update.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    145
    Resolved
    1943
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information