[Resolved] Club Mahindra Holidays — inhuman refund policy | |
My club mahindra membership 2107069 was cancelled without giving a single holiday. I kept on trying but could not use. Online booking use to show error and on calling customer care no response. I stopped payment and asked for refund. They told me there is no refund done. I requested them that i am not earning and need money but still they stuck to their refund policy. It's poor than lynching on gun point. Imagine product not delivered but still money forfeited. Nobody talks about cancellation policy and we expect them to be ethical. But this is what we get in return. I need my money back and keep fighting for that as i have no money to file case against them. Was this information helpful? | |
Oct 8, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Sep 04, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your membership ID to our team and they will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Sep 06, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, Our team tried connecting with you but couldn’t get through. Please share a suitable time & an alternate contact number for us to help connect with you. Warm Regards, Club Mahindra Team Verified Support Sep 07, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, Despite our best efforts to connect with you, we have not been able to reach you. In case you have a preferred time for us to call, please let us know. In the meanwhile, we have sent you an email with all the details in connection to your concerns under interaction ID:[protected] . You could also write back to us in case you have further queries. Warm Regards, Club Mahindra Team | |
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Comments
I have given my mobile number but haven't receive any call. The passion you show while luring oneself to attend for your meetings and get the customer enrolled, please solve customers issue with same intent along with pinch of humanity and ethics in it.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002