[Resolved]  Club Mahindra Holidays — it is extremely difficult to book your holidays with club mahindra

Address:

Ludhiana, Punjab, 141001

Dear all,

I am a member with club mahindra since 2013. So far, i have tried to book 5 holidays with them but i have been successful in booking only 2 and that too after wasting a lot in terms of my time and energy with their staff and systems.

You will always face the following issues: -

1. Non-availability of rooms: you will always find that the rooms in a particular resort that you want to book are unavailable for the dates on which you want to travel. This will happen even if you plan your holidays 2-3 months in advance! You won't get the rooms even in the blue season which is their lowest and covers off-season days!

2. Poor response from their customer care team: you won't get a response to your emails until you send them few strong reminders. Also, the response would be highly unprofessional with standard lines and no resolution to the actual problem.

Finally, after wasting 10-15 days over phone and email with the various representatives of club mahindra, if you are lucky enough, you will get your holidays booked but at a resort and dates of their choice (Not yours).

I wanted to terminate my membership but the refund amount is only 10-15% of the total amount invested by me so far. So, i am badly stuck with club mahindra and sharing my experience with all of you so that you could stay away from these frauds.

Regards,
Nitin oberoi