[Resolved]  Club Mahindra Holidays — loss of rs. 53678

Address:Dehradun, Uttarakhand

Respected sir/madam,
Mr. Abhishek kumar tiwari of club mahindra met me at cross mall on dated 21.12.2017 and he explained the plan on mahindra holidays and payment will be made for 36 months amounting rs. 27680/- + 8697/- (Per month) and i have deposited rs. 5680 through debit card on dated 21.12.2017 in the account of club mahindra. After some days he came to my office to deposit the balance amount in mahindra holidays.

At the same time my husband has fallen ill and doctor advice him that his treatment will be taken minimum 12 months to 15 months in which a handsome amount will be paid to the doctor. This was also communicated to mr abhishek on that day i request him, being a low paid employee i am unable to deposit the balance amount rs. 3 lakh approximately and withdrawal my name from the mahindra holidays.

Then mr. Abhishek told me that you can avail 11+02 free night = 13 nights holidays package after depositing rupees 45000 (Apprx.) in 05 instalments which i have deposited as per the statement given above because he also advice if you will not deposit rs. 40000 after depositing rs. 5680 on dated 21.12.2017 your rs. 5680 will be forfeited by the company. So i was forced to deposit more 40000 in company account as stated above and one cancelled cheque on his advice. I have asked him why are you taking cancelled cheque and he replied that this is the requirement of the company. And he also advice me that on 07th of each month your balance should be nil so, that the amount cannot be deducted from your account. But bank charged rs. 590 due to non encashment of cheque. This information has been communicated to mr. Abhishek at that time but he replied that i am on leave due to my marriage and after joining the duties the company will return your bank charges rs. 590. But he has not communicated me any message in this regard after one month. I have made many calls, messages through phone and whatsapp to mr abhishek but he has not responded.

After some days a telephonic call came to me from a lady official of your company to deposit the balance amount rs. 8697/- and you will get rs. 1273/- discount if you deposit the balance amount immediately. Meanwhile, i convey the same message to mr abhishek with the request to meet me immediately regarding my trip plan. Earlier he has not contact me on my several request but on that day he immediately send a message to deposit the amount immediately and i will contact you tomorrow. But he has not turned up till date. The lady official who has contact me from your office has also contact to mr. Abhishek and told him to meet the undersigned immediately but he has not turn up till date.

Due to shortage of money, long medical treatment of my husband and above mentioned circumstances i am not in position to continue the scheme.

After some days mr saurabh of club mahindra contacted me and takes my signature in a paper to resolve this problem.in which he wrote that mahindra holidays will give me 07 days holidays (5+2). But they gave me only three days holidays.

Now, it is requested to either return my money with interest alongwith bank charges as mr. Abhishek misguided and mis-communicated me for which the representative of club mahindra mr. Abhishek is responsible or gave me remaining 04 days holidays as mr saurabh representative of club mahindra also cheated me and give me mentally harassment.

Yours faithfully

Meenakshi
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Mar 11, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2019
Club Mahindra Holidays Customer Care's response
Hi Meenakshi, we sincerely regret the inconvenience caused to you. Request you to please share your Membership ID and registered contact details via Facebook inbox so that our team can reach out to assist you further.
Feb 08, 2019
Updated by Meenakshi Singh Walia
Club Mahindra Member ID 279712
Meenakshi
Feb 08, 2019
Updated by Meenakshi Singh Walia
Club Mahindra Member ID 279712
Phone No. [protected]
Meenakshi
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