Club Mahindra Holidays — membership cancellation amount not received

Address:

481 kaccha bazar near annpurna tent house ambala cantt, Ambala, Haryana, 133001

I m vandana.. my membership I'd is 2861359.i was cancelled my member 22 may 2019...and customer care say.after 90 days I was received my callantion amount approx 28500. 90 days completed at 25 september but after 120 not received any kind of amount..and wrongly punch my mobile number...I m doing mails on mails but customer care not proper rply...pls solve my problem and return my money.