Verified Support
Apr 18, 2018
Club Mahindra Holidays Customer Care's response Hi Jasvinsingh, can we please have your contact details so that we can connect with you on a call and take this further. Request you to share the same with us via Facebook Inbox.
Apr 19, 2018
Updated by jasvinsingh I have not received any call and any mail regarding this issue. I met with Akash at 11.00 am on dated 19.04.2018 in Jasola, New Delhi
Club Mahindra Branch. He said that within one hour you will get an email regarding membership cancellation. But still i had not received any mail. I will complaint in
police station if i not received my refund within a week. Akash said that you will get your refund within 45-60 days. I just want to know why the need 45-60 days for refund. On sunday 15.04.2018 the amount was deducted from my cc. and on 16.04.2018 i mail them to cancel the policy, then why they cannot refund the amount immediate.
Apr 20, 2018
Updated by jasvinsingh I, Ranjit Kaur taken a
Club Mahindra membership (Dec/2017/25YRS/196479) on dated 15.04.2018. My Husband Mr. Jasvinder singh is Co-Applicant of this membership. For any communication regarding membership cancellation kindly call him at [protected].
on dated 18.04.2018, Mr. Akash (Executive in Jasola Branch, New Delhi) said that within one hour you will get an email regarding membership cancellation. But still i had not received any mail. Why they don't allow me to meet with Branch manager. I want a confirmation mail of my membership cancellation.
Apr 30, 2018
Updated by jasvinsingh On dated 20.04.2018 received a mail from Akash.[protected]@mahindraholidays.com (Dear Mrs.Kaur,
Greetings from
Club Mahindra!
This is with reference to your
Club Mahindra Membership.
We confirm you that your Cancellation has already been raised in the system & your contract would get cancelled within 45 working days.
We would also like to inform you that your full refund would also get processed within the same tenure.
We sincerely regret that we were unable to retain you as our valuable member, but we are confident that at some point you will give us an opportunity to showcase our service standards & regain your confidence.
Should you at any time in the future, reconsider your decision, we shall be happy to welcome you back to the Club.
Please feel free to contact us for any further clarifications.
Thanking you & assuring you of our best service always.
Warm Regards,
Akash Soni
Kindly update the status of Refund amount.
May 02, 2018
Updated by jasvinsingh Yesterday, 01.05.2018, Mr. Shashank ([protected])from Jasola Branch, New Delhi, called me several times to say without membership ID they cannot refund the amount and to generate the membership ID he arrange a call from Mumbai branch to confirm the membership and after that you will receive your membership ID. After generate of Membership ID they will further proceed for Membership Id cancellation and refund process.
Kindly arrange to send me a mail of Cancellation of My membership ID from Shashank. I always clearly mention In all my complaint for cancel my membership with immediate effect and refund the amount of Rs. 28930/-. from the first day I does not want to continue this Membership.
I need a confirmation mail of My membership Id cancellation from your side. Kindly arrange the same.
May 04, 2018
Updated by jasvinsingh I did not received any confirmation call or mail regarding my membership (MHRIL=[protected] cancellation. kindly confirm the same and send me a mail of cancellation of my membership Id and also send the status of my refund.
May 07, 2018
Updated by jasvinsingh I did not received any confirmation call or mail regarding my membership (MHRIL=[protected] cancellation. kindly confirm the same and send me a mail on my email id (jasvinder.[protected]@
gmail.com )of cancellation of my membership Id and also send the status of my refund.
May 18, 2018
Updated by jasvinsingh Still i have not received any update regarding my membership cancellation and refund . kindly update the status of the same. already 30 days gone.
May 29, 2018
Updated by jasvinsingh Still, I have not received any update from
Club Mahindra regarding my refund. Kindly update the same. Already 50 days gone.
Jun 19, 2018
Updated by jasvinsingh Still, I have not received any update from
Club Mahindra regarding my refund. Kindly update the same. Already 70 days gone.
Jul 27, 2018
Updated by jasvinsingh Still, I have not received any update from
Club Mahindra regarding my refund. Kindly update the same. Already 90 days gone.
Aug 14, 2018
Updated by jasvinsingh Still, I have not received any update from
Club Mahindra regarding my refund. Kindly update the same. Already 120 days gone. Mr. Pawan from Jasola New Delhi branch said that Ms. Vidya from mumbai Branch is looking my refund process and he gave me her contact number but the given number is always busy whenever i call her. why are you not replying my complaints. I need your reply in written and i need a fixed date of my refund without any excuse. already 120 days gone.
Aug 14, 2018
Updated by jasvinsingh On dated 20.04.2018 received a mail from Akash.[protected]@mahindraholidays.com (Dear Mrs.Kaur,
Greetings from
Club Mahindra!
This is with reference to your
Club Mahindra Membership.
We confirm you that your Cancellation has already been raised in the system & your contract would get cancelled within 45 working days.
We would also like to inform you that your full refund would also get processed within the same tenure.
We sincerely regret that we were unable to retain you as our valuable member, but we are confident that at some point you will give us an opportunity to showcase our service standards & regain your confidence.
Should you at any time in the future, reconsider your decision, we shall be happy to welcome you back to the Club.
