[Resolved]  Club Mahindra Holidays — membership cancellation member id: 2782254

Address:Anand, Gujarat, 388001

I am a member of club mahindra since last more than 24 months but not able to utilise a single holiday due to lot of constraint in getting booking of a desired resort.
I was promised by your sales representative at the time of taking my membership that i will never find a difficulty in booking as;

1. They i. E. The sales representative (Mr. Pinkesh) and his superior (Mr. Hriday solanki) are always available on phone and they will definitely get booking done as and when i want.
But now none of them are even picking my phone calls nor responding to my sms / what'sapp messages.

2. Booking can be done online with higher season / higher unit and accordingly holidays will be debited.
But system is not allowing me to book in higher season even though units are available.

Now i am tired of calling your representative and his superior. I am worried and fed up that how i can continue for 25 years in this situation.

I therefore request you to guide me for cancellation of my membership for member id: 2782254. And its refund too.

Expecting a favorable reply immediately from you.

Thanks & regards

Janak h. Parikh
Mobile: [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 20, 2020
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2019
Club Mahindra Holidays Customer Care's response
We sincerely regret to know about your experience and are here to help, Janak. Please be assured that we have shared this with our team and they will reach out to you shortly.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2625
    Pending
    146
    Resolved
    1940
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information