[Resolved]  Club Mahindra Holidays — membership cancellation refund not happening

Address:560096

Hi,

I had become a club mahindra member by paying around 43000 in bangalore on august 5th.

Later i decided to cancel the membership. I called up the customer care and i cancelled the membership in september. Around 15th of september.

To my shock they said it takes 90 days to process my refund.

Now it has been more than 90 days. They haven't processed my refund yet. I have made the payment from my credit card.

Because of such unprofessional behavior from a mahindra brand i am struggling to pay the credit card bills.

My member id is 2831678.

Please suggest me how i can take it to the legal end.

Thanks and regards.
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Feb 3, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2018
Club Mahindra Holidays Customer Care's response
Hi Prashanth, we regret the experience you had. We have shared your concern and Membership ID with our team, they will connect with you by tomorrow to address this further.
Dec 31, 2018
Updated by Prashanth44
Hi @club mahindra holidays customer care, I think 3 tomorrows have passed. I haven't heard anything about it yet.

This exact behavior is what causes the frustration.

I am losing my patience.
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