[Resolved]  Club Mahindra Holidays — membership issues and non - linking of my email - id and mobile no mismatch with membership id

Sir, with great agony i baldev singh, member i. D-2836110, would like to state that i have taken the membership of your esteemed company by making payment of rs - 50620/- through credit card no.- [protected] as down payment on dated 07/09/2018 for membership period of 25 years and afterwards rs-25362/- has been deducted from my above stated credit card account for a period of 5 months till january 2019, it is worthwhile to note that afterwards due to my personal reason i have decided not to continue with the membership and when i called your executive for the same then the executive told me that my name and my member i. D was not matched with my actual email i. D and my phone number instead another phone no.- ([protected]) was shown, hence he could not help me out untill my member i. D and my actual i. D and phone no. Got matched, shocked to hear this i called mr. Sudhanshu rai (Ph - [protected]) & rudra shekhar dubey (Ph-[protected]) the executive o you company who approached me at katni with the membership plan & who have misguided me, so kindly look into the matter at senior level and make my member i. D. Align with my actual email i. D and phone member and kindly return the amount that has been paid by me to your company..
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Aug 7, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2019
Club Mahindra Holidays Customer Care's response
Hi Baldev, we regret to know about this and are here to help. This has been shared with our team, please be assured that they will look into it and get in touch to address these concerns.
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