[Resolved] Club Mahindra Holidays — membership money refund..membership number 2783900

rambo1969

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400607

Hi

I have already raised a complaint on this site for refund of membership money which i have paid to date amounting to more than rs 130000.

I was going thru similar complaints faced by many consumers and was wondering why not put it on newspaper headlines... Fraudulent practices by mahindra group... So that we stop this nonsense activity by club mahindra and make them aware of ethics in business
Members who agree with me please advise

Rgds

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Sep 30, 2018

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Aug 19, 2018

Updated by rambo1969 Hi

I had been approached by cm executive for membership and i availaed of red club paying a total of rs 135000 to date. They gave me complimentary 7 days stay which i availed at jim corbett resort

However the stay was pathetic and i was not alloted the promised room, swimming pool was dirty, food was pathetic and my kids had food infection and so due to all this i decided to cancel my membership as nothing was up to the mark of what i was paying. The nearby resorts werere better compared to rates cm was charging.

I have written to cm to refund my balance after deducting the charges for 5 days stay (I am not charging for inconvenience of not alloting a promised room) which to date has not been received

Note the food inside the resort is 5 star charges but quality is that of road side dhaba... Full of oil... And the swimming is full of green algae, there is no gym, no threadmill and only cycle is avaialbe for which they chares 300 per hour... Billiards table also is charegable... So waht kind of fun are they providing

Request you to arrange to get my refund and ntake action so that honest taxpayers money is not cheated by cm.

The sales guys should mention the food rates and recreation facilities rates which if know nobody would subscribe to their club

Regards

Verified Support

Aug 20, 2018

Club Mahindra Holidays Customer Care's response Your membership ID has been shared with the Member Experience team, @rambo1969. Please be assured that the team will be connecting with you soon to address these concerns.

Verified Support

Aug 27, 2018

Club Mahindra Holidays Customer Care's response Hello @rambo1969, basis interaction ID[protected] we understand our team has spoken to you regarding the concern raised. Please be informed that your feedback has been shared with the relevant team for their consideration. Thank you for reaching out to us.

Sep 23, 2018

Updated by rambo1969 Hi..

Am not sure if Club mahindra thinks that let the Consumer go to Dogs even they raise a complaint on this forum as nothing is going to harm them by a singlecomplaint such as mine and they have not bothered to resolve the same
I received 2 calls from some COnsumer greivance cell and all had to know what exactly happened and to add salt to injury every month i am getting reminders to pay the pay the monthly membership amount although i have informed the finance over the phone that i have requested cancellation of membership.

What is the meaning of sending reminders for payment of EMI and yearly maintenance when in turn i am requesting a refund..

I waited for sufficient time before posting again on this site and now i am going to keep on doing this and also tap the top management into this when i have built my case after numerous correspomdemce...Probably the Club would be liable to pay me interest for delay in refund and mental harrasment in sending reminders to pay EMI on membership fees.

Dear Club Mahindra team ..if you can play delay games i can do, but at your cost ...So lets enjoy this and see who wins the trophy in the end.

Regards
Jagdeesh
Membership cancellation requested for NO>2783900

Sep 23, 2018

Updated by rambo1969 Also i would like to know what is the status of my file in your records ..Is it Resolved(1159) or pending ( 30 only left)...