[Resolved]  Club Mahindra Holidays — mis selling and delay in cancellation

Address:

380015

I hv raised complain on 23rd june which surprise to me mark as resolved now on 8th aug without any call, mail or communication from club mahindra end...

On which basis complain marked resolve... Can anyone revert... I wrote 3-4 update on complain but hardly there is any revert...
I already asked to revoke that complain as well raising fresh complain again..

Membership id : 2765109
Contact no : [protected]
Email id :
Jaypalsinh. [protected]@gmail.com

I hv also mark a mail to your memberrelation id as well but not find any revert at all.

Plz treat this mail as complain now as discuss with shweta from member relation team ahemdabad and discuss with complain team on call center nos as interaction id[protected]...

I hv taken membership in june 2017 and paid 3 emi advance & down payment.

Complain details :

1, at the time of joining, i hv been asked for 16000/- voucher which was not received after 6-7 months of membership despite of so many follow with sales team (Mr. Ravi gorkha). All follow up communication already shared with mail.

My reason for cancellation is just because of none fulfilment of joining commitment and no proper revert from team... Everytime buy time and test my patience...

Week of jan 2018. I hv been asked for 45 days tat which again despite of 3-4 times follow up closed yesterday only. The revert is really surprised me that there is no refund as well as club mahindra not ready to refund even emi debited during dispute period... (Jan-apr)...

Further to cancellation of membership. To stop emi, member relationship executive asked me to cancel emi from my end and asked to claim charge back to raise but not ready to refund.

3, during booking also it took 2-3 months time as days are not showing on membership page... You can check and confirm with executive : hardip about this experience as well...

I hv also asked to provide me details of seniors to discuss & take matter forward as already so much delay happen...

But again no response...

I find that everytime, i need to follow up and company is least bother once membership has been taken to fulfill commitment and members query-mail...

All chain mail and details are there in tailed mail if need any other details please contact me...

I hv all whatsapp & messgae communication with mr. Ravi & mr. Hardip (Which i already shared earlier) regarding the complain.