[Resolved]  Club Mahindra Holidays — miscommitment and not satisfied

Address:Mumbai City, Maharashtra, 400093
Website:Club Mahindra

My membership no: 2786448
The membership was sold to me by manish from growel, kandiwali
Now whenever i try to contact them for a holiday they told me you can't go bcoz its holiday time even when festival are going at that time you are also not able to attend because it's company policy and they dont pick up my call and i am unable to book till now. When i bought this membership they were not explain rules and regulations about this policy,
During the sale they told you can call us anytime we will book for you. And offering for 3night 4days free holidays package and silver coins also but it's fake commitment.
There has a lot of false promises regarding payment of emi’s.
Initially i was told to just pay the down payment and you can hold your emi till anytime you want.
But my card is getting auto debit every month.
The purpose is buy this membership for my family enjoyment but they are giving excuses you are not able to go because you have blue club membership, even you are not authorized to upgrade this membership.

If you are not fullfilled your commitment when you were offered of selling time. I don't want to continue this membership.
Kindly request you that please refund my all money and cancel my club membership

From,
Dilip malani
Sent from my iphone
[protected]
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Oct 24, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2018
Club Mahindra Holidays Customer Care's response
Noted, Dilip. Sharing these details with our Member Experience team right away and they'll connect with you to address the concern raised.
Verified Support
Sep 22, 2018
Club Mahindra Holidays Customer Care's response
Hello Dilip, basis interaction ID[protected] we understand our team has spoken to you about the concern raised. Thank you for reaching out to us.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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