[Resolved]  Club Mahindra Holidays — must stop unfair trade practices being adopted by club mahindra

Address:New Delhi, Delhi, 10091
Website:www.clubmahindra.com

I am a club mahendra member (Id 287561) and have following views on club mahendra based on my 10 years with them...
Vide clause 1.5 r/w 2.3...... They are charging for goodwill, reputation and brand of company as 60% as admission fee which is a good example o[censored]nfair trade practice and estopeble in courts.

Club mahendra states that one must satisfy about quality of their services before joining, and later admission fee will not be refunded under any circumstances... Now question is which product in the world says you satisfy about service of product before using it... Most products allow refunds if not satisfied after trial using it... So even clause 2.3 is unfair and estopeable under law as example of continuiing with unfair trade.
2) rule 5.1 says asf (Annual subscription fees) must be paid in advance and rule 5.2 says if asf is not paid in advance club facilities are not provided... Now question arises if any payment is demanded and is charged in advance only then how question of asf arreares due can arrise... But club mahendra keeps sending arrears notices even though the services are not being provided if asf not given in advance.
So again they are following and ocontinuining with unfair trade with people and must estoppee under ;aw to continue.
Another thing noticeable is rules 5.4 rw 5.5 which nullify use of giving their rule 5.2... By saying that asf has to be paid even if services are not offerred and availed... Really bad set of rules framed by their someone...!!
3) lastly when a member has not availed the 7 days in a week and has not consumed consumables such as 7 days electrcal charges,.. Which must be a minimum rs 500 per day for one or two ac in resort... How can they even think of asking money for that.
Club mahendra must correct on above and avoid member unfriendly terms and notices which annoys its elite members who feel hurt the way they treat members as if they are beggars who have been trapped by them... That is why they are only trying to trap people... They are a fit example o[censored]nfair trade running to trap innocent consumers... Once trapped they can not escape and no refunds... Let club mahendra give a data in last 10 years how many refunds they gave when refind asked??? And how many refund cases are piling up?? Wake up,
Sorry to say... But club mahendra may have difficulty is answer one day.. Once authorities wake up against the unfair trade practices flourishing and going on unabated so far... But one day has to come for every thing going wrong...
+2 photos
Was this information helpful?
No (0)
Yes (0)
Apr 24, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
Club Mahindra Holidays Customer Care's response
We hear you, Sudir and want to address your concerns. We have made a note of your membership ID and will have our Member Relations team connect with you to address this.
Mar 24, 2018
Updated by SUDIR JAIN
I received a call from club mahendra on 24.3.18 just 15 mts back that they will respond by sending a mail regarding my termination request and refunds ...i told them to make refunds since i requested in 2008/2009...which they have delayed...but as usual they will be silent after this...pls more consumers write about their experiences and share on social media what happened with thwm...only sharing on mass media will make things known to more and more people to be safe guarded from them...it is like people share that on such a such routes there are pick pockets flourishing...then people and police get alert and wake up to correct wrongs...
Verified Support
Mar 24, 2018
Club Mahindra Holidays Customer Care's response
Hi Sudir, we understand that our Member Relations team got in touch with you and informed that the membership had been cancelled in 2014 and the refund is not applicable in your case (Interaction ID - #[protected]. As requested we will send the same to you through the mail too.
Mar 24, 2018
Updated by SUDIR JAIN
Sir, How long does it takes to send me confirmation by mail that my membership was already terminated in 2014 on my request.
he said he will forward in 15 mts.Please send
Mar 24, 2018
Updated by SUDIR JAIN
still no resolution ...club mahendra ...??
Mar 24, 2018
Updated by SUDIR JAIN
waiting for your mail sir...as promised .
Mar 24, 2018
Updated by SUDIR JAIN
I RECEIVED A MAIL FROM CLUB MAHENDRA TODAY 24.3.18...QUOTE..Further to our telephonic conversation in regards to your social media query, we would like to acknowledge that your cancellation request is registered with us, Cancellation Request no: 050373...UNQUOTE.
I WAS TOLD VERBALLY TODAY ON PHONE BY THEM THAT MY CANCELLATION WAS ALREADY DONE IN 2014 on my request...which one is more correct...?????
Mar 24, 2018
Updated by SUDIR JAIN
Please confirm if termination is already done in 2014...BY MAIL.
Apr 27, 2018
Updated by SUDIR JAIN
Please send me a membership termination letter as you have confirmed membership was terminated in 2014 .
i will appreciate if a formal letter confirmed by mail is sent to me for records.

thanks
s k jain
Id 287561)

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    145
    Resolved
    1943
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information