[Resolved]  Club Mahindra Holidays — no customer support or response for queries

Website:Clubmahindra.com

The company advertises multiple offers. But there is not one single email which they respond to on time. Their sla is 2 days as soon as we register a query. But even after reminders they don't respond. There is no professionalism. I had a query on upgrading my membership for which i have called their call center twice and also sent 4 emails. They haven't had the courtesy to respond to emails. The call center folks informed me that it will be resolved within 1 day but after 72 hours its still not resolved. The first ticket was raised 7 business days ago
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Jun 21, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
Club Mahindra Holidays Customer Care's response
This is not the experience we wanted you to have, Balasubramanian. We'd like to address this query. Request you to please share your membership ID and registered contact details via Facebook Inbox, our team will reach out to you.
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After reading so many complaints still you want to continue with Club Mahen============

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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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