[Resolved]  Club Mahindra Holidays — non refund of advance payment

Address:Chennai, Tamil Nadu, 600002
Website:www.clubmahindra.com

This is with reference to club mahindra membership which i enrolled in the month of june - 2017 wherein i was assured that there will be flexibility in my payment schedule.

As per the representative my installments would start as and when i will need it however they started their first installment from the month of july-17 for which i was not ready and hence had to ask for cancellation of the membership.

Real shock was received when i made an application for cancellation "they told me that the total advance payment of rs 54210 would be forfeited" this is broad light cheating of consumers money.

I suggest to all consumers to beware of "club mahindra holidays" as they are here to make business out of consumers hard earned money.

First they will create rosy pictures and will agree to all your demands and the moment you are in the boat they will take you for a ride and the ride is going to be a very "costly ride".

I feel that a very esteemed and respectable person like mr. Anand mahindra has to resort to such kind of cheap business practices, (Mr. Anandji am sorry to state but this is the state of your business partners.)
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Sep 2, 2017
Complaint marked as Resolved 
After lot of follow ups with Mahindra holidays for about more than 2 months I should say that they have refunded me the total amount without any deductions. This was really a shocker to me as i had heard from my near and dear who had subscribed to Mahindra holidays and lost their signing amount. Thankful to you and other websites and the consumer forums where i registered my complaints which may have been instrumental in easy processing of my refund.
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We sincerely apologise for the inconvenience you have faced and we would like to connect with you regarding the matters you have highlighted. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Jul 28, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We await your response. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Aug 01, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We are awaiting your response. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Aug 05, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We have not been able to connect with you regarding the concerns/issues highlighted by you. If you wish to connect with us, kindly write to us at [protected]@clubmahindra.com and we will be happy to assist you.

Warm Regards,
Club Mahindra Team
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    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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