[Resolved]  Club Mahindra Holidays — not able to book any resorts last 2 years despite being a red member

Address:Chennai, Tamil Nadu
Website:www.clubmahindra.com

Hi,

I am totally disgusted frustrated with the way club mahindra has cheated us and is still extorting more and more money from me.

When we had joined club mahindra in 2011 the relationship manager and the sales girls in agra had told us its asf was only 10000/- per year. We had confirmed weather it will increase any time or will it be permanent. We only bought it because of this we were assured that the asf will be 10000 for 25 years:

1. Now every year they are conveniently increasing the rate of asf by 15% upon enquiring you say i have to pay extra because club mahindra is increasing its properties. So? Is club mahindra increases it properties by fleecing its customers?

2. I have bought red membership in 2011 but i could only get 4 vacations in the last 7 years!! Speaks volume about this company of fake promises.

3. The relationship manager decides where i should take my family!! In 2014 i wanted goa i was told to go to pondicherry and in 2015 we wanted astamudi we were given gangtok!!
I thought i was buying the membership to have freedom of choice i never realised this company is taking away my money and not providing me my choice of vacation even 3 months in advance.
This is such a fake airtime company that all around the year they are booked. If so many people are complaining then my question is who are booking it! Because i find the properties available through other portals for the same days i am looking for!

4. I am unable to get my choice of vacation for the last two years since june 2015.
I want to get an immediate refund of the remaining money from club mahindra plus the last sum of asf being paid by me in may 2017.
Utterly disgusting.

Mr j. P. Suresh
[protected]@gmail.com
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Oct 28, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.
Complaint comments 

Comments

Thank you for connecting hope this works out.

[protected]/[protected]
Mr J.P.Suresh
New Delhi
Club Mahindra Holidays Customer Care's response, Sep 27, 2017
Verified Support
Dear Sir,

Thank you for sharing your contact number with us and our team will get in touch with you.

Warm Regards,
Club Mahindra Team

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    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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