[Resolved] Club Mahindra Holidays — not responding to the emails and not contacting | |||
The club mahindra executives once they called us at the hotel and showed us the plans but it was not in our budget so we refuse to join then they told that we another special for selected customer and u are one of them they told we have package of ₹62, 500 in which u have to pay installments for 6 months in this package they were providing 5 years for 25 holidays so we thought they this is in the budget so accept their proposal and paid down payment of 28000 then next day the company called us for confirmation and they told that are you confirm with all terms and condition provided in the package then they told u are having package of ₹190, 000 and u are having installment for 12 months then we told that no they plan is of ₹62000 and not of ₹190, 000 then they told no we do not have such plans please confirm with service executive regarding that now we called him the name is wilson who provided the membership he told that plan is for only selected customers u please confirm the membership so we can go further now like this there are misrepresenting the plans they trapping the clients to their membership we tried many to contact the company but automated mail reply comes about we will contact you in 2 working day still today it has been nearly 2 months they are not taking any action about our cancellation. They are neither cancelling our membership nor replying us about the problem. I request get my refund and cancel this membership. This company is big fraud please dont go for it. Was this information helpful? | |||
Apr 23, 2020 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Mar 21, 2020 Club Mahindra Holidays Customer Care's response Hi Neep, this is concerning and we would like to discuss it over a call. Request you to share your Membership ID and registered contact number via Facebook Inbox, we will have our team look into your concern.
Verified Support Mar 23, 2020 Club Mahindra Holidays Customer Care's response You can visit our page on Facebook and choose 'Send Message' option below the cover photo to share your details in Inbox.
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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