Club Mahindra Holidays — Pathetic service and no refund till date for my membership cancellation request

Address:India

I purchased club mahindra membership (membership no.[protected] linked to email id : [protected]@gmail.com )on 30 june 2022 which was sold to me by speaking too many lies basically it was misselling by Mr shashank midhra - sales person and Mrs ILA her manager. When i came to know about it, the very next day i.e 1 july 2022 i send email to club mahindra website [protected]@mahindraholidays.com regarding cancellation of my membership and refund of my money because club mahindra gives 100% refund if cancellation request given within 10 days of purchasing membership, its the policy of the club. But still its today 12 sep 2022 more than 72 days, still no refund has been made neither they are replying to my emails, moreover i am getting text messages from them regarding paying my emi's, they have not processed my cancellation request neither refund my money even after so many calls to customer care and sending so many mails to customer care. I have attached the screenshot of cancellation request send on email on 1 july 2022. Kindly make the refund urgently as i am in need of it.
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
Club Mahindra Holidays Customer Care's response
Hi Saroor, we have shared your concern with our team please be assured that they will get back to you soon.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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