[Resolved]  Club Mahindra Holidays — refund amount

Dear club mahindra holidays,
It is to inform you that one of your company's representative mr. Awanish kumar had arrived on 22/01/2019. We had discussed our situation to him for not joining the membership now. However on his sheer advice we were given a day to think about the benefits of joining the membership and so he had taken an amount of rs.2000 for holding the membership for that particular day. The next day we denied to join the membership and he assured us to refund the amount the same day. However till now i have not received any refund amount. This is to clarify you that he told us your company deducted the amount from his account. He is now of the opinion that he will refund the amount once your company refund the amount to his account. So i am in a dilemma as to whom to believe. For the umpteenth time we have been trying to reach him through phone but he always ignores it giving lame excuses to pick the phone. So i request you to look into the matter and initiate the refunding process as soon as possible. I have all the paperwork and conversation if you would like to verify it. If no action is taken from your side i will have to post my bitter situation through the platform of social media.