[Resolved]  Club Mahindra Holidays — Refund and cancellation

Address:Bangalore
Website:Refund and cancelation

This mail is to bring to your notice that I have booked Club Mahindra holidays BLUE Studio in the year August 2019 in the name Tapan Joshi and Suman sasanapuri and due to current pandemic and situations prevailing in the market our jobs are on stake, our companies have already started lay off and they have given 2 months notice for me to resign, moreover salary cuts to half for coming months and last 2 months we got 25% salaries, with this uncertainties it is very difficult for me to continue paying EMI’s of 10K per month. I am basically from Chattisgarh ( Raipur) and planning to go back as there are no new job opportunities and staying here in Bangalore is an expensive option for now.

Further it is very sad to inform you that my engagement got broken due to internal family issues and I have taken club Mahindra for her (future wife) and when she is not there in life there is no use to continue as the whole and sole purpose for booking this holiday was for her. Please understand I belong from a middle class family and my father is no more in this world and I have to take care of everything (expense/maintenance) and my mother is alone at my hometown so I need to return back to her once my notice period is over.

In view of the above I will not be able to continue with this subscription from now on and I request you to stop my EMI of 10K on immediate basis as from next month as the bank is associated with salary account and shall be closed by company in 2 months and I will get my final settlement in form of cheque on my last working day, I do not wish to continue with Club Mahindra membership and I do not have income to travel or to pay EMI, moreover the sole purpose of buying this package was for my wife. Hope you understand the current situation and help me with options to terminate this membership. I would also bring to your notice that I have never utilised any offers and holidays from the time of booking and neither i have any plans for the same.

Kindly look into the above facts and situations and suggest an exit. Hope you will show some empathy and understand my situation and provide me options for the same. I request you to process my full refund and let me know the next process as I need to pack up and leave Bangalore permanently
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Sep 11, 2021
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2021
Club Mahindra Holidays Customer Care's response
We regret to know about the unfortunate incident and are here to help, Tapan. Our team has been notified about your concern. Please be assured that they will look into this.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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