[Resolved]  Club Mahindra Holidays — refund awaited for more than 3 months from mahindra holidays

Hello,

I have paid an amount of rs. 208700 (Two lac eight thousand seven hundred) towards membership of club mahindra (White studio plan) in one of the marketing drive in bangalore on 9th nov 2019 through credit card. I was also told that the full amount will be refund if i cancel within the 10 days.

I have decided to cancel this due to some personal reasons well within the 10 days on 16 nov.

On 16th nov, it self i got the confirmation of the cancellation request as "mhril=[protected]" and also some one contacted me for the bank details which i shared immediately through email. I was also told that the payment will be credited to the given account within 90 days

Now it is more than 3 months already, and no one is contacting me for the payment refund.

Here are the details of the payment and mahindra membership no.:
Membership no. : 2894560
Name: paras kumar
Paid amount : rs. 208700 (Two lac eight thousand seven hundred)
Paid date: 9-nov 2019
Cancel date : 16-nov-2019
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Mar 28, 2020
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2020
Club Mahindra Holidays Customer Care's response
Hi Paras, we regret to know about the disappointing experience you've had. Your concern has been passed on to our team, they will connect with you soon.
Complaint comments 

Comments

Hello, Its been 4 months now. After posting my complaint i got a call from the Mahindra Customer care (some one named Santosh) and he informed me that the refund is initiated and will take around 10 days to get the money credited to the account that I had provided in the email. It's again 14 days since then. I do not know why it takes so long to transfer the money electronically.

Can Consumer complaints forum suggest me the next step of actions ?

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