[Resolved]  Club Mahindra Holidays — refund for cancellation of membership not initiated even after 3 months.

Address:Bhopal, Madhya Pradesh, 462026
Website:Club Mahindra holidays

Hi,

Customer id[protected]

I took club mahindra membership on 31may'17 and paid the complete amount same day and after eveluating everything, i asked mr. Dharmendra chaturvedi to cancel it on next da1st june'17.

Before registration, they told us it will take 21 days to refund the complete amount if membership is cancelled, however the same statement has been changed from 21 to 90 days. Even after 90 days, we kept calling customer care and but didnt get any information regarding the refund & mr dharmendra has stopped picking up calls.

This is really pathetic and worst customer service.


Vinod kumar shukla
Suman shukla.
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Oct 14, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your membership ID to our team and they will get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Sep 07, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We tried retrieving your details from membership ID provided by you, but were unable to do so. Request you to please confirm your membership ID for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

Hello.

Nobody has contacted yet from club Mahindra. We tried at customer care, but nobody picked up.

How long it would take to refund total amount.

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