[Resolved] Club Mahindra Holidays — refund is not being provided by club mahindra

Ninja0509

Address:

Dubai

Hi, i am nitin jain from dubai uae staying in dubai since 2005. Recently, in nov 2017 i have opted for club mahindra membership and i was promised to provide free international vacation as part of package but when i planned to go on an international vacation club mahindra put me on rci which is their counterpart in foreign countries to check the property with them. I have been put hanging between rci and club mahindra. Moreover i was told that you will be getting free food voucher which i have not received till date. Now when i call club mahindra executive mr. Anand pagare who sold me the membership he doesnt bother to help... I asked them to cancel my membership and refund my money then they told me you didnt complete 60% of membership so you will not get any refund. Please help me to get my money back.

My email address is [protected]@hotmail.com
My contact number is [protected]

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May 17, 2019

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Apr 15, 2019

Updated by Ninja0509 Contact number of the executive who sold the membership is[protected] and email is anand.[protected]@mahindraholidays.com

Verified Support

Apr 16, 2019

Club Mahindra Holidays Customer Care's response Hi Nitin, we regret to know about your experience with us and have made a note of your details. Please be assured that they will get in touch to assist you soon.

Apr 16, 2019

Updated by Ninja0509 I will wait for Club Mahindra executive calls, usually this is the problem with Club Mahindra they never call back...If payment is due then Club Mahindra people dont forget to call but if customer is in pain they dont bother...

Apr 20, 2019

Updated by Ninja0509 Still its not resolved and I got a call from Mahindra holidays office India and it was promised to have a concall between Sales Executive, Mahindra Holidays India & me but then again no one turned up even though time was scheduled and fix for conference call...I got call from local office as well and had conveyed message to call me back in an hour time but again they failed and never called back. I am sick of their services...Why Mahindra Holidays runs a service if they can not help their customer...To get you membership they followup every minutes but once you are member then no one in Mahindra Holidays bothers...

May 07, 2019

Updated by Ninja0509 Its about 3 weeks now and my complaint is still not resolved. Dubai Mahindra office even doesnt bother to call..I beg you to cancel my membership and return my money...as I started getting calls from RCI India regularly which is of no use as they can not help me in any case...what mahindra did is they put everything on RCI and they are sitting quietly...

I urge everyone who is planning to take membership from Mahindra, please do not go for it..its a honey trap...

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Comments

Ninja0509

I will wait for Club Mahindra executive calls, usually this is the problem with Club Mahindra they never call back...If payment is due then Club Mahindra people dont forget to call but if customer is in pain they dont bother...