Club Mahindra Holidays — refund of membership amount not received since 7 months

Vashu Sumaya

from Mumbai, Maharashtra

Address:

Vashu Sumaya, A/83, Paradise Apartments, 44, Napean Sea Road., Mumbai City, Maharashtra, 400026

I was given false information about the terms of membership and asked for refund of membership amount on 12th. March. Ref:2859058.
On 13th. March, vikrant wadikar said he would get back within 3-5 working days. Re:mhril[protected]. No reply received.
29th. June. Vikrant stated that it would take 90 days for refund to be processed. (50-50 working days) ref. Mhril=[protected].
5th. Sept. Vikrant stated that i will get call within 6-8 working days. No reply.
23rd. Sept. Vikrant apologised for not sending refund. Team will get back with 2-3 working days.
5th. October. Vidya padaya says she will process refund within 20-25 working days.
6th. October. Sent mail to vidya and mr. Sujit paul for unprofessional behaviour.

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Club Mahindra Holidays customer support has been notified about the posted complaint.

Nov 14, 2019

Updated by Vashu Sumaya On 24th. October, I was told by Ms. Vidya Padaya that I would get the refund within 2 weeks. It is over 3 weeks but I have not received my refund.

Their behaviour is most shocking and unprofessional.

Guess I will have to take the matter to the Consumer Court and the Media.

Vashu Sumaya