[Resolved]  Club Mahindra Holidays — regarding cancellation

Address:Ahmedabad, Gujarat, 382110

My name is chintan thakkar, i have club mahindra membership but due to bad experience from club mahindra staff, i cancellation within 10 days for full refund. As per their policy it takes 45 days to cancel the contract and refund in 15 days.

However after so many attempts to contact and push for the same they started the process after 90 days (3 months almost) and asking time for 15days more. This is ridiculous, whenever call said corporate will give u call and email you regarding so when they call, always make fake promises and whenever i asked for written email what they are stating, they just dont do it and not even bother to call and intimate what is the status..

Really fake people, never go for membership its just an harrasment and hold our huge money for long and never pay any interest. If we hold their money or pay in emi they charge for late fees now who will give me interest for my payment... Worthless hopeless.. My mem no. 2776101, name of memebership is chintan p thakkar, ahmedabad, gujarat they say any query email to member realtions and when email to them just revert back with processing in progress and all matter is with corporate people and dont even give no. To call corporate guys. These corporate from ahmedabad, gujarat is hopeless never give proper call back and whenever cal also give fake statement without any written notification.
Was this information helpful?
No (0)
Yes (0)
Jan 16, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Dec 12, 2017
Updated by chintan thakkar44
After my complain, club mahindra member relationship manager personally meet me and convinced for membership continue with different offer but i8 stick with my discussion and go for cancellation but after our meeting to till now he never pick my my phone and not replying my text message.

what kind of behavior we accept from this club mahindra staff.they all are cheater .

Please Help me to get refund.
Verified Support
Dec 12, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your membership ID to our team and they will get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Dec 13, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We tried connecting with you but unfortunately we are unable to get through. Kindly let us know a good time for us to call you back.

Warm Regards,
Club Mahindra Team
Dec 21, 2017
Updated by chintan thakkar44
Dear Club mahindra Team

You can call me 11:00 AM to 7:00 PM, this time will be convenient for me.
Dec 21, 2017
Updated by chintan thakkar44
Dear Club mahindra Team

My contact No. Is [protected] / [protected]
Chintan Thakkar, Membership No. 2776101, Location Ahmedabad, hujarat, India.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    145
    Resolved
    1943
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information