Club Mahindra Holidays — regarding cancellation of policy and refund

Address:	Dehradun, Uttarakhand, 249201
Website:	Club Mahindra

In february 2018, we got a call from your side and asked us to meet regarding club mahindra holidays package. Mr abhishek and mr. Saurabh came to visit us at our home and described the policy impressively. We immediately gave initial amount of 37, 000 rs. And 3 cheques issued of amount 10, 259 rs. We discussed the policy with our friends and they told us about some cruze offer which we were not being told and then tried to call mr. Saurabh whose phone was switched off since then. My husband has also tried calling him many a times. Then i got a call from your side about downloading mahindra, read and confirm policy details. I downloaded the app and got to know the facts that we have to pay maintainance charges from this year only which we did'not know. So, i denied some details regarding policy and got a call from your side regarding my problems. At that time i clearly told that we want to cancel the policy. We were being told that will get our refund and some employee will contact us soon regarding this. But we didn't receive any call from your side after that. Few days later, mr abhishek called me up regarding issues and i clearly said that we want to cancel the policy for now and will take this in future and asked to refund our money. As we have our personal health and financial issues also, we can't pursue this policy for now. Today when i got message from my bank regarding deduction of money for this month and we immediately called mr saurabh and his phone was again switched off. We contacted mr abhishek and again asked him to cancel our policy and he is saying we will get a call within 1-2 days. When we have asked so many times and so many employees of yours regarding cancellation of policy why this month money has been deducted from my account.


As, we have already some personal issues please do not complicate this matter and try to resolve our issues.

As your is a prestigious firm, kindly look in to the matter and refund our money as this month payment has also been deducted from my account today. We want to surely take this policy in future.. But as for now, refund our money and help us in cancellation of this policy.

Regards
Dr. Priyanka
Contact [protected]
Membershipid-2798788