[Resolved] Club Mahindra Holidays — regarding membership new

vinvar1

from Sarahan, Himachal Pradesh

Address:

Panipat, Haryana, 132140

A lot of complained have been registered against club mahindra, regarding holidays booking, thier irresponsive behaviour and fake offers by their sales executives. When the truth comes to know by members, the minimum time period for withdrawl membership have been passed.in such condition club mahindra charges 60% deduction + annual charges.

My question is that if they are unable to provide booking to members then why they offer new membership in market, and taking away people hard earned money, with their one sided policy.

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Dec 31, 2018

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

Club Mahindra Holidays Customer Care's response Hi, we certainly do not want you to think o[censored]s this way. Please help us with your Membership ID and registered contact number, we will have our team assist you with your concerns.

Dec 10, 2018

Updated by vinvar1 My membership ID is 2794074, as you know my previous complained which was closed by you, remarked as resolved, just after one month, that is still not resolved by you even after continue reminding to you.
My previous complained No. was [ID: 2043667]. You never try to reply via mail even I drop a lot of mail.
Your customer care irresponsible towards members, Non answering Calls.
Complementary Add ON 5-nights still are not added to my account. Voucher renewed as per your commitment in December but issuing date from October, validity six month, effective time to me only 4 months.
Club Mahindra is a painful name to me till now. I depressed a lot with your attitudes towards me. If you are unable to provide services than why you are snatching hard earned money of people and moreover forced to follow your one sided policy. You really harassed me a lot.