[Resolved]  Club Mahindra Holidays — rejection of club mahindra membership

Address:

Club Mahindra Emerald Palms Pedda VARCA Salcet Goa, South Goa, Goa, 403601

Please Refund my Down Payment as early as possible.
I have visited your Club Mahindra, Emerald Palms Pedda VARCA Salcet, Goa resort on 12.04.2019 based on call received from your agent for free coupons. After visiting your resorts agent told us to see some videos for information and after that asking for membership of club mahindra on the spot which is not feasible for us. But after discussion we have decided to be your member so paid initial down payment of Rs 28500/- instantly. After viewing review of your resorts & arrangement next day, we are very disappointed and decided to stop your membership immediately. I have written a letter to your chennai office and register my complaint after a month i have received call from Miss. Heena that she will be revert this down payment. And it is very strange to note that without any document your people from Resorts not respond me over this issue for one month. After getting promise from Heena the person name Miss.Juela from Emerlad Palms resorts, Goa send me message on 7th MAY and asking my account no to revert this payment within 35-45 days.(Too much of time).
But today 41th Day is running after her promise on 7th May and she didn't replay on my messages about repayment.
This is totaly disapointed service from you and from that time me & my friend group hate Club Mahindra and Mahindra also.
KINDLY REVERT MY AMOUNT EARLY WHICH IS USING BY YOU SINCE LAST TWO MONTHS.
Thanks & Regards,
Mayur Darokar,
Madgao, Goa.