[Resolved]  Club Mahindra Holidays — scammed by your employees about membership services

Address:Udham Singh Nagar, Uttarakhand, 263153

To the management,
Club mahindra,

This is with regards the membership plans offered by your prestigious clubs.
Two of your employees from dehradun branch :-
Mr ankit (+[protected]
Mr abhishek (+91 [protected])

Sold me false services in the name of your elite club. They took 3 cheques of rs 10669 (Rs 32007 in total) and a sum of rs 28758 from debit card transaction. They promised me to provide two trips for 6 adults of 5day/6nights and 7days/8nights respectively. When i contacted your clubs customer services they told that we dont entertain such services as told to you by those salesperson. They must have sold you a membership plan of rs 4, 18, 300./ for 25 years. When i tried to confronted those two on phone calss. They told me to tell the company that "those two sold me the membership but they will provide me with the services they promised". If your club actually provide such services then please resolve my confusion and if i am scammed here then please provide with my respective refund and a compensation of rs 5000./ for the same as earliest as possible, otherwise i will be bound to file a case against your employees and your company in consumer court. Waiting for your reply.

Yours
Rajesh kamra
Rudrapur
([protected])
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Oct 3, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2018
Club Mahindra Holidays Customer Care's response
We are disappointed to read about your experience, Rajesh. This is definitely not the experience we intend for our members to have. We have made a note of all the details shared by you and will have one of our representatives call you at the earliest.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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