[Resolved]  Club Mahindra Holidays — service issue : fraud case : refund request

Address:

Ahmedabad, Gujarat, 380001

We have purchase a bliss membership of your club in july with membership bliss classic and bliss premium with membership # 2816303 and 2816307 with around rs. 4.25 lacs of membership fees.

We have ask for singapore package with cruise booking before 2 months to your executive mr. Amit pankhania, at ahmedabad office. Till date we have not received any update and confirmation from their end. We have done multiple followup with them but didn't get reply or response. They are manipulating us with multiple excuse. They are now avoiding our call and messages.

The executive in ahmedabad through which we took membership & was going to plan our diwali holidays, has badly spoiled our diwali plan & thanks to him that for the very first time in our life span that we are not able to go or book diwali packages due to delay of this decision which we were not able to take due to the fake promised made by your club mahindra team.

Its been more than 3 months of our membership and in our first trip plan with club mahindra we have face such a service issues from your company. After membership you are not responding and don't care about customer service.

This is clearly a fraud case and now we really don't want to continue with your membership. Kindly return our full package amount with interest within a week.in case of failure of it we will have to file a case in consumer court with involvement of media as well.

Kindly revert with refund detail with apology letter within a week to avoid legal formalities.