[Resolved]  Club Mahindra Holidays — services, promised deals

Address:147001

Cheating, harassment and misleading facts by club mahindra seller/marketing guy/relationship manager-vikas verma (Chandigarh)

I want to bring your attention about the false promises made by the representative & manager of club mahindra.
Member id: 2825760
I have had the worst experience with your sales representatives who are nothing less than looters. Inspite paying full payment in one go last year in july. I have been fooled by your cheap representatives whom i am just making calls to get my promised deals. But they are such shameless people who have no qualms in making a senior citizen go through such hell. Mind you sir its nearing a year and i haven’t availed or used a single benefit of being the club mahindra member. My children seeing my plight have been only following up for what i was promised in complete respect, but each time there reverts have been a mockery to me as if i am some begger. Had i not payed them the amount i would digest that these guys are least bothered but the entire amount has been payed and still the refuse to pick calls. I wonder that a brand like u is sitting there to harass senior citizens.. My representative has just stopped taking calls since past three months. There is no hierarchy no escalation point in your organization. I have posted on twitter and the mere reply always i got is only that team will reach out to you but of no help.. Writing to you with a hope to hear some positive revert... I expect this to be resolved or refund my parents money along with the interest pertaining 10months of humiliation. (All the proofs i have are bring attached)
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Apr 25, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
Club Mahindra Holidays Customer Care's response
We regret to hear about your unpleasant experience with us, Shineha. Your concern has been passed on to our Member Experience team and we assure you that they will reach out to address this further.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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